Contact us

A person reads these. Tell us what you are trying to run and we will tell you whether we are the right answer.

Before you buy

If you are not sure which plan fits, describe the workload — how many people, how many documents, which models — and we will size it. If the honest answer is that you need a GPU cloud or a different product, we will say that too.

Support

Existing customers should open a ticket from the client area so the request is attached to the right instance. Email works as well.

Email[email protected]
Telephone+1 307 357 11 47
Postal addressGGameHost LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA
Security reports[email protected] — see the security page

What to include

The questions we can answer fastest are the specific ones. If you already know the application you want, the useful details are how many people will use it, how much material it has to index or process, and whether you intend to bring a provider key or run a model locally. That is usually enough for us to name a plan and a price in one reply.

If you do not know which application you want, describe the outcome instead — "our support team needs to answer from our own documentation", "we want automations without per-task billing" — and we will map it to something in the catalogue, or tell you that nothing in it fits.

Partnerships and volume

Agencies deploying the same stack for several clients, and anyone who needs more than a handful of instances, should say so in the first message: the sizing conversation is different and there is usually a better arrangement than ordering one at a time.

Questions

Before you write

How quickly do you reply?
Pre-sales questions during business hours are usually answered the same day. Existing customers have response targets in the SLA: one hour for an instance that is down, four for degraded service, one business day for general questions.
Can I talk to someone before ordering?
Yes. Email or call and describe the workload — we would much rather size it correctly up front than process a refund later.
Do you offer a trial?
Not as a self-service option. Month-to-month billing with no setup fee and no minimum term is the closest thing, and if a deployment does not work as described we will refund it.
Can you migrate my existing instance?
Usually. These are upstream open-source applications with standard export paths, so a migration is normally an export, a restore and a DNS change. Tell us what you are running now.

Put your AI stack on your own box

Pick an app, pick a size, and have it running today. Month to month, cancel whenever.