Support & CX

Customer-facing conversation platforms with AI replies.

3 applicationssingle tenantfrom $11.99/mo
In short

Self-hosted support platforms put live chat, email and messaging channels on your own instance with AI reply assistance driven by your model key. Chatwoot is the omnichannel option; Rasa and Botpress are for building the bot itself.

Support conversations are among the most sensitive records a company holds and among the most expensive things to license per seat. Both facts point the same way. A self-hosted desk keeps the transcripts on infrastructure you control and stops the bill growing every time the team does.

The AI layer is genuinely useful here rather than decorative — reply suggestions, summaries and deflection of repeat questions — but it works best against your own history, which is another argument for the data staying where you can point a model at it.

How it works

Three steps, no Docker knowledge required

Pick the app and the size

Choose memory and storage from the plan table. Every plan is a single-tenant instance with its own volume, its own configuration and its own admin account.

We deploy and harden it

TLS on your domain or ours, firewall, a version pinned to a reviewed release, nightly off-box backups and isolated secrets.

You log in and build

The admin account is yours. Add your API keys, invite your team, export your data whenever you want. Patching stays with us.

Questions

Straight answers

Can Chatwoot use my own model?
Yes. The AI features run against a provider key you supply, or against a local model plan if you would rather nothing left the network.
Rasa or Botpress?
Rasa when the conversation must follow an approved flow and be testable — regulated support, high volume. Botpress when non-developers need to build and change the flow themselves.
Is this a shared account or my own instance?
Your own. Every plan is a single-tenant instance with its own storage, its own configuration and its own admin account. Nobody else’s workload runs inside it, and nothing you store is pooled with other customers.
Do I have to know Docker?
No. We install the application, put it behind TLS on your domain or a subdomain of ours, and hand you the login. If you do want shell-level access to your data we provide SFTP; you are never required to use it.
What is included in the monthly price?
The instance, the storage, the bandwidth, nightly off-box backups, monitoring, security patching and human support. Model tokens are not included — you bring your own provider key, so there is no markup on usage.
Can I move to a bigger plan later?
Yes, resizing is an in-place upgrade and your data stays where it is. If you outgrow the catalogue entirely we will help you export everything.

Put your AI stack on your own box

Pick an app, pick a size, and have it running today. Month to month, cancel whenever.