Support & CX

Customer-facing conversation platforms with AI replies.

3 applicationssingle tenantfrom $11.99/mo
In short

Self-hosted support platforms put live chat, email and messaging channels on your own instance with AI reply assistance driven by your model key. Chatwoot is the omnichannel option; Rasa and Botpress are for building the bot itself.

Support conversations are among the most sensitive records a company holds and among the most expensive things to license per seat. Both facts point the same way. A self-hosted desk keeps the transcripts on infrastructure you control and stops the bill growing every time the team does.

The AI layer is genuinely useful here rather than decorative — reply suggestions, summaries and deflection of repeat questions — but it works best against your own history, which is another argument for the data staying where you can point a model at it.

Reading

Choosing between these

Questions

Straight answers

Can Chatwoot use my own model?
Yes. The AI features run against a provider key you supply, or against a local model plan if you would rather nothing left the network.
Rasa or Botpress?
Rasa when the conversation must follow an approved flow and be testable — regulated support, high volume. Botpress when non-developers need to build and change the flow themselves.

Put your AI stack on your own box

Pick an app, pick a size, and have it running today. Month to month, cancel whenever.